support.hallmarksoftware.comSupport : Hallmark Software

Hallmark Software Knowledge Base Discontinued Programs Submit Ticket How can we help you today? Enter your search term here... Search 1-888-926-9871 Mon-Fri, 8am-5pm PST Closed on major US holidays Phone support eligible for: Hallmark Card Studio - New for 2020 Hallmark Card Studio 2019 Hallmark Card Studio Mac - New for 2020 Hallmark Card Studio 2019 for Mac Knowledge base Hallmark Card Studio General Use 41 Sending Your Card by Email What is PhotoPower and how to open it How to use the Kid Lock feature. (KB040125) How to resize an image in a project? (KB040128) How to print only the inside or outside of a card project. (KB040129) See all 41 articles Problems/Errors 24 When I try to send the email, I get a message asking me to set up my email program. How do I set this up? Why can I not view the thumbnails for WMF files in Vista like I was able to in Windows XP? (KB040173) Why can I not copy graphics from Hallmark to another program? All I get is a black box. (KB040174) When using the Hallmark Card Studio software, I am getting an error message mentioning OpenGL. How do I correct this? (KB040176) When printing an envelope, it is either not printing anything, or part of the text is cut off/not in the right place. How do I fix this? (KB040181) See all 24 articles Installation 5 When installing I get Error 1305. Error reading from file…” How do I correct this? (KB040168) How to tell if a program is Windows Vista 64-bit compatible. (KB040170) Error 1335. The cabinet file FILENAME required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. (KB040172) How to install Hallmark Card Studio. (KB040171) The Install screen did not appear when I put in disc 1. How do I install the Hallmark Card Studio software? (KB040169) Hallmark for Mac Hallmark Card Studio for Mac -new for 2020 5 Why the designs won’t load How to browse designs and use preview on MacOS Catalina Hallmark Card Studio for Mac -new for 2020 will not run on MacOS 10.11 El Capitan Wrong version of Hallmark Card Studio was purchased How to request a refund Hallmark Card Studio 2019 Mac 1 Hallmark Card Studio 2019 macOS Catalina Compatibility Release General 8 Hallmark Card Studio 2019 macOS Catalina Compatibility Release macOS Catalina Compatibility Why am I seeing a message stating Hallmark Card Studio is not optimized for my Mac? What are the System Requirements for Hallmark Card Studio for Mac? (KB041000) No images showing in the iPhoto tab of the Insert Graphics window in Hallmark for Mac. (KB041002) See all 8 articles Other General 5 How do I determine which startup item is conflicting with my program? (KB000017) How do I disable my startup programs? (KB000020) What to do when there is a MDAC/Jet file mismatch. (KB000018) What to do when there is a problem with MDAC/Jet files. (KB000019) How do I display the Hidden Files and Folders?...